Web Visionary

Jeffrey Rayport is founder and chairman of Marketspace LLC, a unit of Monitor Group, the Cambridge, MA-based strategic advisory services and merchant banking firm.  He works with executives and organizations worldwide to create sustainable competitive advantage in the networked economy, particularly in high‑tech, media, entertainment, and data services. He is widely known in both business and academic circles as one of the networked economy's most influential, knowledgeable and engaging figures. At Harvard Business School, where he taught for nine years, he was voted outstanding business professor for three. He also pioneered the first e-commerce strategy course and has authored nearly 100 cases on the topic.

His writing has appeared in a variety of publications, including The Boston Globe, CIO Magazine, Financial Times, Fast Company, Fortune, Harvard Business Review, Harvard Magazine, The Industry Standard, and The Los Angeles Times.  Jeffrey has published three leading MBA‑level textbooks on strategy in the networked economy (e‑Commerce, Cases in e‑Commerce, and Introduction to e‑Commerce) with McGraw‑Hill/Irwin, and he has a forthcoming trade book on service strategies in the digital age from Harvard Business School Press.

He is a frequent business commentator on television and radio, including The Lehrer News Hour on PBS, "Marketplace" and "The Connection" on National Public Radio, and ABC News. In 2001, he hosted a national prime-time weekly television show in Canada on digital business called "The Next Big Thing," that aired on a cable-TV channel owned and operated by Toronto's Globe and Mail.

Lauded for his groundbreaking work on service strategies in network-based and digital businesses, Jeffrey speaks frequently on all aspects of service management and marketing strategies.