Big Change Facilitator

Mark is an internationally recognized consultant in the area of organizational transformation and a Virtual Associate Professor of Management at Babson College. His consulting activities focus on helping clients to transform and reshape organizational cultures, and create the organizational capability to achieve dramatic improvement in business performance.

Previously, Mark was a Partner with McKinsey & Company where he led their Organization Practice.  While there, he also led a major research initiative on "Managing in the Whitespace" which resulted in a Harvard Business Review article (co-authored with Nitin Nohria, February 2001). 

In the role of change architect, Mark works with clients to construct company-specific change architectures that address opportunities and challenges in the strategic direction, and structural and behavioral dimensions of the overall enterprise. He has helped launch more than 75 large-scale change initiatives at such companies as Xerox, American Airlines, and computer giant, Siemens Nixdorf.

He is the author of Creating the New Corporate Culture: A Handbook of Transformational Change, (Capstone Publishing, 2001).

Mark speaks frequently on the topics related to the dynamics of leading change and managing whitespace in organizations, (i.e., the large but mostly unoccupied territory where rules are vague, authority is fuzzy, budgets are nonexistent, and strategy is unclear but where reinvention most readily happens).