Business Systems Innovator

John is the Richard C. Shipley Professor of Management and Chair, Management Information Systems, Information Systems Department at Boston University’s School of Management. He also serves as the Director of the Systems Research Center at the School. 

He authored, with Lloyd Baird, The Knowledge Engine: How to Create Fast Cycles of Knowledge-to-Performance and Performance-to-Knowledge (Berrett-Koehler, 2001) that explores how effective leaders leverage a firm’s knowledge assets.  A noted researcher, consultant, and executive educator, he has published in journals such as The Sloan Management Review, Human Resource Management, MIS Quarterly, and IBM Systems Journal.

The IBM Systems Journal selected his paper, Strategic Alignment of Business and I/T Strategies, as a “turning point” article and one of the most influential papers on Information Technology strategy published by the Journal since 1962.  Prior to joining Boston University, John was a faculty member at the MIT Sloan School of Management.

John speaks frequently on a range of topics, including the Impact of the Mobile Internet on Markets and Organizations, Managing Strategic Partnerships, Aligning Business and IT Strategies, IT Partnerships and Knowledge Management.