David Upton is the American Standard Companies Professor of Operations Management at Saïd Business School, University of Oxford where he also serves on the Governing Body of Christ Church College. His research, which spans the globe, centers on operations improvement and innovation, strategy, and information technology. His joint work on improving competitiveness in knowledge-based industries like software and banking won the prestigious 2012 Shingo Prize for research in Operational Excellence.
Prior to his role at Oxford, David served as a professor at Harvard Business School for twenty years where he won the Apgar Award for Innovation in Teaching and was consistently rated as the best instructor in a wide range of operations and IT courses. He also led the first-year MBA courses in Technology and Operations Management, taught the Advanced Management Program for senior managers, and led Harvard’s course for CEOs in the Young Presidents Organization.
The author of numerous books and articles, including the critically acclaimed Harvard Business Review article, “Radically Simple IT,” David is frequently sought by news organizations and companies for his expertise and is the subject of a one-hour TV special, Profiles on Leaders in Information Technology.
David serves on the board of directors for Tech Data – a Tampa-based Fortune 100 IT distributor and service provider.
He holds a Bachelor’s degree from Cambridge University and PhD from Purdue University, both in Engineering.